This Privacy Policy describes how we collect, use, store, and protect the personal data of users who access the website of Brasil Terminal Portuário – BTP.

By using the website, you acknowledge and agree to the practices outlined herein.

1. Collection of Personal Data

We may collect the following types of personal data on the website:

1. Registration Data: Information voluntarily provided by the User when creating or updating their profile, such as name, CPF/CNPJ, email, address, phone number, company contact details, among others.
2. Access and Navigation Data: Information regarding how the User interacts with the Portal, including IP address, date and time of access, visited pages, browser type, device used, and other technical data.
3. Operational Information: Data related to BTP’s operations, such as information about cargo, ships, vehicles, schedules, access authorizations, service request history, and other administrative documents, provided they contain personal data.

2. Purpose of Data Processing

The following personal data may be used for the following purposes:

1. Service Provision: Enables access to and use of the website’s functionalities, as well as the execution of activities related to BTP’s operations.
2. Customer Support: Provides technical and customer support services, addressing inquiries and offering solutions for website use.
3. Website Improvement: Analyzes user data and preferences to enhance navigation experience and improve website functionalities and processes.
4. Compliance with Legal and Regulatory Obligations: Ensures compliance with BTP’s legal, regulatory, and contractual obligations, including potential requirements from competent authorities.

3. Data Sharing

Personal data may be shared in the following situations:

1. Service Providers: With third parties acting on behalf of the Terminal, such as data hosting providers, IT services, consultants, and other partners, to ensure proper functioning of the Portal and service delivery.
2. Authorities and Government Agencies: In response to requests by competent authorities, or to comply with legal, regulatory, or judicial obligations.
3. Group Companies: If the Terminal belongs to a business group, data may be shared with other companies in the group specifically aligned with service provision.
4. Corporate Transactions: In the event of mergers, acquisitions, or incorporations, if there is a need to transfer personal data to third parties involved in the transaction, ensuring the protection and confidentiality of such data.

4. Data Retention and Deletion

BTP will retain personal data only for as long as necessary to fulfill the purposes for which they were collected, as outlined in this Policy, and/or to comply with legal and regulatory obligations.

When there is no longer a justification for data retention, or upon the User’s request, the data may be anonymized or securely deleted from our systems, except in cases where there is a legal obligation or right to retain them.

5. Data Subject Rights

In accordance with the LGPD, Users may exercise the following rights regarding their personal data:

1. Confirmation of the existence of data processing.
2. Access to personal data.
3. Correction of incomplete, inaccurate, or outdated data.
4. Anonymization, blocking, or deletion of data that is unnecessary, excessive, or processed in non-compliance with the law.
5. Data portability to another service or product provider, upon express request.
6. Deletion of personal data processed with consent, except in cases provided by law.
7. Information about public and private entities with which data has been shared.
8. Information about the possibility of refusing consent and the consequences of such refusal.
9. Revocation of consent, when applicable.

To exercise any of these rights, the User must contact us through the channels indicated at the end of this Policy.

6. Cookies and Similar Technologies

The website may use cookies and similar technologies to collect information about the User’s browsing behavior, such as visited pages, time spent on the site, preferences, and other usage statistics.

Cookies are text files sent to the User’s device to enhance their browsing experience.

1. Necessary Cookies: Essential for the website’s functionality and cannot be disabled.
2. Performance Cookies: Collect information on how the User interacts with the website, helping to improve functionality and user experience.
3. Functionality Cookies: Allow the website to remember User preferences, personalizing the experience.
4. Third-Party Cookies: May be used by partners to provide specific functionalities.

Users can manage their cookie preferences directly through their browser settings, including blocking or deleting cookies. However, disabling certain cookies may impact the website’s functionality.

7. Data Security

BTP adopts technical and organizational measures to protect personal data against unauthorized access, destruction, loss, alteration, or improper disclosure.

Although we implement security measures, no system is entirely infallible. Therefore, we cannot guarantee absolute security of the information. However, we are committed to notifying Users and the relevant authorities in the event of significant incidents involving personal data.

8. Updates to This Policy

BTP reserves the right to modify this Privacy Policy at any time by publishing the updated version on the website. Users are encouraged to review the Policy periodically to stay informed about any changes.

9. Contact

For any questions, requests, or complaints regarding this Privacy Policy or the processing of personal data.

Last updated: January 2025

By using the website, the User acknowledges and agrees to the terms of this Privacy Policy.